STATUS: ACTIVE BUILD
LEVENT CAN
Business Analysis / Data / Automation / Experiments
I turn business problems into data-driven tools — dashboards, automations, and small applications that people actually use. This site is both a portfolio and a working lab.
What I'm building now
Selected work
Why "Points Lost by Fail Rate" Was Quietly Wrong
A proportional attribution method looked reasonable and was structurally wrong — fail-all attributes were understated by up to 3x until the model was rebuilt at the evaluation level.
Lab
Contact Center Simulator
Erlang C staffing calculator with live sliders — volume and handle time in, required agents and service level out, plus a chart showing how non-linear that relationship really is.